We at Tonerlot.com warrant our Compatible Products sold will be free from defects in materials and workmanship affecting form, fit and function for one year from the original date of shipment. Any claim with respect to such Compatible Products where the original customer seeks a refund of the purchase price of such Compatible Products must be made within 365 days from the original date of shipment. The limited warranty provided herein covers only Manufacturer Defects and does not include malfunctions or failures resulting from misuse, abuse, neglect, alteration, problems with electrical power, usage not in accordance with Product instructions, acts of nature or improper installation or repairs made by anyone other than Tonerlot.com. Such limited warranty only extends to refunds or replacements of Tonerlot.com Compatible Products and does not cover any damage to your printer, computer systems or other devices arising from your use of our Compatible Products.
Compatible and Remanufactured Toner Cartridges
If product is defective or should become defective, you can obtain a replacement within 12 months (1 year) or refund within 365 days of purchase - you must be able to provide your order number (Please note that shipping charges are not refundable).
Compatible and Remanufactured Ink Cartridges & Thermal Films
If product is defective or should become defective, you can obtain a replacement or refund within 90 days of purchase - you must be able to provide your order number (Please note that shipping charges are not refundable). In addition, Tonerlot.com compatible thermal films carry a 6 month warranty and can be returned for a replacement.